We’re looking for a Revenue Operations Manager to help support the growth of our cross-functional revenue operations team. You will be responsible for mentoring a team of specialists to drive automation, process improvements, and data-driven insights across our Customer Success and Marketing teams while partnering with key stakeholders in our Data, Product Marketing, and Finance departments.
 

What You’ll Be doing:

• Mentoring and developing the Unbounce Revenue operations team. 
• Be a strategic partner to the Marketing, Sales, and Customer Success management teams. 
• Partnering with the data engineering team to provide support on setting up technical integrations between our data warehouse and our tooling (Segment, Salesforce, Pardot, Intercom, Drift).
• Connecting Marketing, Sales, and Customer Success, and Strategic Partnerships operations across the customer lifecycle to drive efficiency and scale effectively.
• Ensure that we are properly tracking and measuring performance in Sales, Marketing, and Customer Success related activities. 
• Enabling a data-driven culture by democratizing data and ensuring data governance best practices are followed.
   

A Little Bit About You:

• 3 years of Salesforce CRM administration experience.
• 3 - 5 years of people management experience.
• You have worked with Segment, Intercom, Zendesk, Pardot, Drift or similar tools in the past.
• Demonstrable knowledge of customer success and sales operations best practices. 
• A deep understanding of the SaaS business model.
• You have a keen attention to detail.
• You are a critical thinker and come prepared to deliver recommendations based on data.
• You have strong interpersonal skills and are an excellent verbal and written communicator. 

What’s In It For You?

• A remote-friendly office with flexible hours - for this role we will consider all applications from those based in Canada with the option to work from our Vancouver office.
• 4 weeks vacation plus Christmas Holiday Closure - you're entitled to the week of Christmas off with pay through to and including Jan 1st.
• Vacation bonus - $1,000.00.
• 12 Personal Wellness Days (This includes: Sick days, moving days, personal days, etc).
• Health and Wellness budget  - $500.00.
• Networking budget - $500.00.
• A paid day off for your birthday.
• One paid Volunteer day per year.
• All Unbouncers are encouraged to dedicate 10% of their time to Pro-D time.

Unbounce Welcomes Everyone to Apply

At Unbounce we celebrate everyone and their multiple intersecting identities. We believe a panorama of experience allows us to make better decisions together and inspires innovation so that we can better serve our customers and community. Our goal is for every Unbouncer to feel deeply connected to their team through mutual value, respect, and understanding.
 

Please let us know if you require any accommodations or support during the recruitment process.