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Senior Product Designer

Senior Product designers are holistic UX professionals who live and breath the customer experience. You demonstrate a strong understanding in all UX areas including research, conceptualization, system modeling, UI design, prototyping, testing & validation. You have deep rooted design instincts and pride yourself on your technical understanding of software delivery. Your ability to apply designing thinking enables you to solve complex problems while remaining  flexible, adaptable and focused in sometimes ambiguous situations.

The ideal candidate can quickly grasp and distill highly complex matters into clean, understandable solutions. You can have meaningful conversations with engineering & product management teams.  Most importantly you are an effective diplomat with strong communication and organizational skills who is willing to prove him/herself within a company of talented individuals

Role / Responsibilities 

  • You are a champion of the customer experience in product delivery; this includes ensuring proper application of user stories points and providing solution alternatives, applying Lean UX & MVP
  • Working with engineers on the feasibility of ideas and participating in the spec'ing process and sprint meetings (Grooming, Kick-offs, Retros…)
  • Clearly understand design and interaction challenges facing the product design team by working closely with customer engagement, customer success, user researchers and product managers
  • Create and rapidly iterate on ideas in order to develop them, via storyboards, user flows, mock-ups, and prototypes, or other methods as needed.
  • Monitoring and maintaining visibility of design tasks through our process tools Jira & our Wiki
  • Lead brainstorming sessions and design reviews
  • Use business requirements, market research and customer feedback to assist in developing scenarios, use cases, and high-level requirements
  • Lead or participate in quick and iterative user research for ideation and concept refinement.
  • Evangelize prototyped concepts to a diverse audience, in both ad-hoc and formal presentations.
  • Fostering delight in our working environments and supporting a high performance, culture of experimentation

 

Key Qualifications:

  • 5+ years experience in User Experience Design, Product Design, Interaction Design & User Research
  • Experience with software development, midsize or larger SaaS environments preferred
  • A compelling portfolio that demonstrates a focus on incremental design outcomes 
  • Expert-level skills in prototyping & system modeling tools such as Adobe Creative Suite, InVision, Sketch, Figma (or equivalent tools) 
  • Competent in Lean UX principles and comfortable with an iterative design process
  • Ability to identify process gaps and/or inefficiencies and make recommendations for improvement 
  • Competent in designing solutions that support trade-offs, UX debt & Technical debt
  • Expert at conceptualizing abstract ideas and manufacturing real-world solutions that clearly articulate concepts to varying levels of stakeholders
  • Comfortable with being resourceful and delivery focused in ambiguous situations
  • Basic understanding of HTML, CSS, JavaScript
  • Excellent collaboration skills and have a knack for communicating complex problems and are thoughtful in your design decisions
  • Extreme attention to detail and aesthetic sensibilities
  • Ability to work both independently and collaboratively in a dynamic, hands-on, and creative environment

Bonus if you have:

  • Exposure to HCI, Game Design or other development approaches you can leverage to improve the overall effectiveness of your design solutions
  • Experience in facilitating experiments or AB testing
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